Privacy Policy.

Ak Kitchen Privacy Policy

At Ak Kitchen, we believe in transparency, not just with our ingredients, but with your personal information, too. We are committed to protecting your privacy. This policy explains what information we collect, why we collect it, and how we keep it safe.

1. What We Collect and Why

When you place an order with Ak Kitchen, we collect the personal information you give us, such as your name, email, and phone number. We use this information to:

• Process and deliver your order.
• Communicate with you about your purchase.
• Provide customer support.

When you browse our website, we automatically receive your computer’s IP address. This helps us understand your browser and operating system so we can improve our service.

2. Your Consent

By providing us with your personal information to complete a transaction, you consent to our collection and use of that information for that specific purpose.

• Marketing Emails: If we ever want to use your information for a secondary reason, like sending you emails about our special offers or new dishes, we will ask for your direct permission. You always have the right to say no.
• Withdrawing Consent: If you change your mind, you can withdraw your consent for us to contact you or to continue collecting or using your information. Simply contact us using the details provided below.

3. Third-Party Services

We use a third-party payment gateway called Razorpay to process payments securely.

• We do not store your card details on our servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments.
• Your purchase information is used only as long as necessary to complete your transaction and is then not saved.
• Razorpay’s adherence to PCI-DSS standards helps ensure the secure handling of your credit card information.

For more information, we recommend you read Razorpay’s terms and conditions on their website at https://razorpay.com.

Please remember that once you leave our website or are redirected to a third-party site, our Privacy Policy no longer applies. We are not responsible for the privacy practices of other websites.

4. Security

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, or accessed without permission.

5. Updates to This Policy

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes will be effective immediately upon being posted on the website.

6. Questions and Contact Information

If you would like to access, correct, or delete any personal information we have about you, or if you have any questions, please contact us:

• Email: akkitchen1970@gmail.com
• Phone: +91 98786 58292
• Address: FLAT NO 12C, AIRPORT ROAD, ZIRAKPUR, Ananta Lifestyle, Mohali, SAS Nagar, Punjab – 140603